#LosingWithCulture - Anonymous employee Benefitfocus Employee Review

The title of your review makes me sad, but thanks for your candid thoughts. The company is making changes and those changes are an effort to better support our customers and set our associates up for success as we grow. As you list in your “pros,” we like to provide great perks for our teams. We have many associates involved in Community & Culture programs, events, and charitable organizations. Those programs continue to grow and I would welcome any additional thoughts on how we can better support associates. Our associates are the culture. About your “cons,” while we do have a global workforce which allows us to serve customers around the clock, those teams are making changes as well as we build to support more customers on the platform. Our associates are our greatest resource and I will share your concerns with the leadership team. If you would like to take this conversation off line and share some ideas, I would be happy to listen. You can reach me at stephanie.feals@benefitfocus.com.