Lost its way - Anonymous employee Benefitfocus Employee Review

1.0
Jun 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They really do pretend to care about their employees. Lots of opportunities for advancement, especially as your talented coworkers run for the door.

Cons

A clueless leadership team that struggles to reach profitability regardless of cost. Values are a thing of the past. Integrity is sacrificed on the alter of convenience. Results are king, no evil is heard or seen as long as a story can be spun to the shareholders. Innovation is oft talked about but discouraged in practice. Enormous salaries at the very top of the organization at the cost of everyone else's compensation. If you are a good at manipulating people this may be the place for you. Success is only limited by the number of lies you can tell and how big a web of deceit you can sell to the shareholders. Employee surveys are far from anonymous. Several colleagues have been sacked because of their scoring and comments. Turnover is reaching levels usually reserved for retail or restaurants but each one allows for another position to be off-shored.

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Benefitfocus Response
10y
Thanks for your thoughts. I’m sorry that you feel this way. I can tell you that I personally care about each of our associates, and I know our leadership team genuinely cares as well. You have been here 5 years, so you know this is not the same company it was then. We have more people, more customers, more locations and we’ve grown out of our software start up days. That’s a good thing! And as you said, there is still a great culture and a lot of opportunity. We work hard everyday, and our associates are the best. We work together, not against one another. Our company is going through some changes right now, but our culture of together continues. We want each person at our company to feel valued and appreciated. If you have some thoughts about how we can improve, I’d love to hear more. You can reach me at stephanie.feals@benefitfocus.com.

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