Smoke and Mirrors - Don't Believe the Hype - Anonymous employee Benefitfocus Employee Review

2.0
Jul 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The dress is casual... there are many perks that a lot of other companies don't have - onsite catering, nice lounges in the new building, sodas and Starbucks.

Cons

It's all smoke and mirrors. There's a facade of a company that really cares about their employees and has a really cool culture, but it's all fake. People are getting laid off in droves, jobs are being outsourced, and the executives are making unreasonable requests not based in reality. The company no longer cares about their employees - they only care about giving shareholders good news and the bottom line. People are miserable - the software doesn't work and the reputation of BF has gotten out. Nobody communicates with anyone and most teams have no idea what they're doing or how to get anything done. The inefficiency is rampant. Not to mention several people in very high level jobs who are only in those positions because they've been there the longest or have some kind of dirty secret they're keeping quiet. Employees know what is up, yet they keep trying to ring cowbells in everyone's face and fill us full of the Benefitfocus rhetoric.

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Benefitfocus Response
9y
I am sorry that you’re not having a positive experience. I can tell you that we do care and I can ensure that we are working to communicate more with people and take care of them as we grow. There have been changes, as is sometimes necessary when you grow quickly. We are setting ourselves up to best serve our associates and our customers. We hear your concerns and take them seriously. If you would like to reach out and share ideas to make your work day better, you can always email me at stephanie.feals@benefitfocus.com.

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5.0
Jun 28, 2026
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CEO approval
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Pros

Flexible environment and autonomy was great

Cons

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3.0
Jul 14, 2026
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Pros

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Cons

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