A sad and desperate company - Anonymous employee Benefitfocus Employee Review

1.0
Jul 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Coffee, free soda, probably at least 1 free t-shirt during your time here, and you can always feel free to grab a free "culture book"!!

Cons

Upper management is currently reorganizing their last re-org, and that takes up most of their time. (Reorganizing prior reorganizations is hard work!). However, they do find some spare moments in between their reorganizing to lay off good people and hire global staffing to replace them. But then they are back again to reorganizing (and that's just plain hard on upper management!)....So they run out of time to communicate any new processes or train the giant droves of new global staff they have brought in. The only "culture" the company so highly preaches of is printed in a "culture book" and given to worn-out associates in mandatory meetings.

avatar
Benefitfocus Response
10y
Thanks for sharing your thoughts. I’m sorry to hear that you’re not enjoying the company or culture. We have to change to continue to grow and improve. The changes underway are designed to help you and to spread the workload. It may create some great opportunities for you. Each one of us makes the culture – you have the ability to make it what you want it to be. Additionally, while we do have a global workforce, we continue to hire in the US and we value all our associates. We will always remain committed to our US-based associates. If you have any other thoughts you’d like to share, you can reach me at stephanie.feals@benefitfocus.com.

Explore other reviews about Benefitfocus

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible environment and autonomy was great

Cons

Company seems to lay off employees every quarter and never tells their shareholders they do so

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Autonomy, Collaboration, Challenging, Meaningful

Cons

Communication, Documentation, Consistency, Training, Prioritization

See reviews by: Helpful|Rating|Date|All