Bad and getting worse - Customer Success Analyst Benefitfocus Employee Review

I don't think that management is trying to be dishonest, but it often comes across that way. They have little to know knowledge of how to be transparent and communicate reasonable expectations. Management has gotten significantly worse over the passed year. Associate well-being is met with apathy by management. The times they actually do pay attention to it, they treat it like it is a fad diet. Management will spend at most 2 weeks on an initiative and then it is quickly forgotten until they step on the scale and realize it has gotten worse than ever.