Pros
Co-workers are fun and some mid-level managers actually care about their people
Cons
Benefitfocus is one of the most ridiculously managed organizations I've ever witnessed or been a part of. The company has hemorrhaged employees over the past twelve months, to the point that sales are barely supported whatsoever by people on the implementation/customer support side. It's a devastating mix of lack of staff and apathy by the people that are in these roles. Literally everyone I've talked to over drinks, coffee, etc. is just collecting a check until something better comes along. Benefitfocus is great at marketing but really struggling in pretty much every other area. Clients that do make it through implementation are a support nightmare, and Benefitfocus' reputation in the market is taking a tremendous hit. Leadership is pretty much non-existent. Our CEO seems to be surrounded by "yes" men and women and refuses to give any business unit autonomy to execute without his final review, which makes any meaningful change a slog and DOA if not 110% in line with his vision. As our stock sits at $12.05 with clients escalating left and right, the board of directors is either blissfully ignorant or asleep at the wheel.