It’s a job - Client Services Manager Benefitfocus Employee Review

3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Good team collaboration People are nice Voya acquisition hopefully means good change

Cons

No bonus structure Very siloed Low pay Attrition is terrible and they don’t replace people when they leave, you’re just expected to do extra work

Explore other reviews about Benefitfocus

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible environment and autonomy was great

Cons

Company seems to lay off employees every quarter and never tells their shareholders they do so

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Autonomy, Collaboration, Challenging, Meaningful

Cons

Communication, Documentation, Consistency, Training, Prioritization

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