Great Company - Customer Service Representative Benefitfocus Employee Review

5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

great scheduling understanding company all for their employees

Cons

excessive call volumes when the seasons are really busy no breathing time

Explore other reviews about Benefitfocus

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible environment and autonomy was great

Cons

Company seems to lay off employees every quarter and never tells their shareholders they do so

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Autonomy, Collaboration, Challenging, Meaningful

Cons

Communication, Documentation, Consistency, Training, Prioritization

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