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Bergen's Promise

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Great job for recent grad - Anonymous employee Bergen's Promise Employee Review

4.0
Oct 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work here are very kind and willing to help. Every day is an opportunity to learn a lot about the field and resources within the area. You get the chance to work with local mental health providers, which can be potentially great for networking. The company overall has great goals and I appreciate what they are trying to do for families in Bergen County. Definitely a good job for a recent college/graduate school grad in the field. Many opportunities for trainings. Benefits package is decent.

Cons

The workload is certainly a lot to get used to, and the work is extremely fast paced and requires a great deal of flexibility, calmness, and critical thinking. Be prepared to work in the evening sometimes. Flex time is complicated and you are required to adjust your schedule rather than earn flex time or overtime. Salary is expected for social services. No clinical hours for social workers or counselors. There is not much room for movement within the company, only to a Senior Care Manager, which does not involve much of a pay raise and a lot more duties. Supervisors are not hired within due to the lack of clinical supervision, which is frustrating.

Explore other reviews about Bergen's Promise

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The management really do care about the staff. I've had the opportunity to meet with them in focus groups and other conversations. They do a lot to support us; reset room, wellness walks, good vacation time off, lots of training, I get to focus on a population I'm interested in, professional development too. I hear people talk bad all the time, yet they've never had a conversation with upper management. Great benefits, nice environment (some people don't know how good they have it). The work is hard and not for everyone.. it's a mental health field people, get a grip and grow a spine (again for those that like to complain). If you want easy go bad groceries.

Cons

Supervisors could use more training. Feel like they're lost some times and act like some of the staff.

1.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits and Paid Time Off / Sick Time / Vacation Time

Cons

-100+ cubicles -Bottom line staff are college grads (they make up most of the care management department .. only great if this is your STARTER JOB into social services or you are still in school and/or still living at home -Outdated agency policies (compared to other agencies, businesses, organizations etc.) -ZERO operational systems in place - they count on an internal database that was poorly designed/built and they utilize 100 + spreadsheets for everything .. there is no proper systems of doing things .. nothing is automated .. there is no universial software or platform besides their payroll system like Paylocity -If you live in NJ expect to not be able to pay your bills with the poor salary .. if you live at home with your parents ... might be different story .. again this is a STARTER job nothing you stay at long term - Management is okay, but again outdated ideologies -Micromanagment to a T ... you're Outlook Calendar IS YOUR TIMESHEET.. every hour and every minute must be BOOKED in order to approve it for payroll ... (crazy lol!) EVEN IF YOU ARE SALARIED -Zero room for growth and/or promotions unless you have a master degree and are looking to make like 60K ... your degree is probably worth more than the salary -In office 5 days a week with a potential WFH day after 6 months in ..... -no bonuses -miserable staff which makes it a bit depressing ... a place full of people who are stuck and can't leave or are complacent and want the bare mininum in life just read all the reviews on Indeed, GlassDoor, and Google

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