Does Bergen's Promise pay their employees well?

According to anonymously submitted Glassdoor reviews, Bergen's Promise employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bergen's Promise. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Bergen's Promise?

50% of Bergen's Promise employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bergen's Promise 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Bergen's Promise?

Care Manager (35) , Case Manager (3)

What are the pros of working at Bergen's Promise according to real employee reviews?

"Great benefits" ((in 10 reviews)); "The benefits are affordable and time off is great (appreciated and needed)." ((in 4 reviews)); "You can make your own schedule and come and go as you want." ((in 3 reviews))

What are the cons of working at Bergen's Promise according to real employee reviews?

"Management is awful." ((in 8 reviews)); "overworked, under paid, horrible training, no cultural competency towards employees, Upper management not competent to employees beliefs" ((in 6 reviews)); "Only con is unfortunately the position offers a low salary" ((in 5 reviews)); "Inundating care managers with additional paperwork, and changed to procedure multiple times a week, makes it so that the real work isn't being done." ((in 4 reviews)); "Benefits very late, Supervisor wasn't a good role model not professional at all, no room for growth not a good learning environment." ((in 4 reviews))

What are the top reviewed Bergen's Promise locations?

Hackensack , Rochelle Park , Bayonne , Maywood , New Brunswick , Newark , Roxbury Township , North Hackensack

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Bergen's Promise reviews

Very excited! - Care Manager Bergen's Promise Employee Review

4.0

Feb 17, 2016

Care manager

Recommend

CEO approval

Business Outlook

Pros

Challenging, supportive and a great learning experience! I have been with BP only for less than 6 months but I love my job. Not sure who the negative review came from but if they are that unhappy I hope they left already . It is hard work and of course you don't get paid alot, its social work! My last job paid less than this and it really sucked. Health insurance is really good. Supervision is supportive and I really feel like the managers care about me, the work I do and the youth on my caseload.. Everyone is friendly although I feel like there are some clicks like you see in high school with some cm's.

Cons

None really if you can keep your own work life balance but again there is on call so you don't have to take calls at night or weekends hardly ever. Also, I don't exactly know everyone yet, but mostly because some of the staff are at another building.

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5.0

Jan 27, 2026

Care manager

Recommend

CEO approval

Business Outlook

Pros

The management really do care about the staff. I've had the opportunity to meet with them in focus groups and other conversations. They do a lot to support us; reset room, wellness walks, good vacation time off, lots of training, I get to focus on a population I'm interested in, professional development too. I hear people talk bad all the time, yet they've never had a conversation with upper management. Great benefits, nice environment (some people don't know how good they have it). The work is hard and not for everyone.. it's a mental health field people, get a grip and grow a spine (again for those that like to complain). If you want easy go bad groceries.

Cons

Supervisors could use more training. Feel like they're lost some times and act like some of the staff.

1.0

Jan 14, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health benefits and Paid Time Off / Sick Time / Vacation Time

Cons

-100+ cubicles -Bottom line staff are college grads (they make up most of the care management department .. only great if this is your STARTER JOB into social services or you are still in school and/or still living at home -Outdated agency policies (compared to other agencies, businesses, organizations etc.) -ZERO operational systems in place - they count on an internal database that was poorly designed/built and they utilize 100 + spreadsheets for everything .. there is no proper systems of doing things .. nothing is automated .. there is no universial software or platform besides their payroll system like Paylocity -If you live in NJ expect to not be able to pay your bills with the poor salary .. if you live at home with your parents ... might be different story .. again this is a STARTER job nothing you stay at long term - Management is okay, but again outdated ideologies -Micromanagment to a T ... you're Outlook Calendar IS YOUR TIMESHEET.. every hour and every minute must be BOOKED in order to approve it for payroll ... (crazy lol!) EVEN IF YOU ARE SALARIED -Zero room for growth and/or promotions unless you have a master degree and are looking to make like 60K ... your degree is probably worth more than the salary -In office 5 days a week with a potential WFH day after 6 months in ..... -no bonuses -miserable staff which makes it a bit depressing ... a place full of people who are stuck and can't leave or are complacent and want the bare mininum in life just read all the reviews on Indeed, GlassDoor, and Google

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Very excited! - Care Manager Bergen's Promise Employee Review

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