Minefield of a first job - Sales Associate Best Buy Employee Review

3.0
Jul 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are great (when you buy Best Buy brand especially), the pay is well above average, and the hours are very flexible.

Cons

The management is very biased, especially when considering for supervisor and leadership positions. They also feel very unorganized. I didn't like the switch from TRUST, making sure the customer has everything they need and making sure they are satisfied, to Sales Excellence, which is basically 'let's get the total price on they're receipt really, really high'. The employees are very laid-back casual, and don't communicate with the customers as well as they should. Most of them don't even know what the heck they're talking about or selling, just reading off the cards at the bottom or the product when they think the customer isnt looking. Portable Electronics is. very. very. understaffed.

Explore other reviews about Best Buy

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

See reviews by: Helpful|Rating|Date|All