It is a never-ending carrot chase. - Anonymous employee Best Buy Employee Review

2.0
Jul 6, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's the perceived fun atmosphere that will draw you in. And then you find out about the awesome discount. You can put a face to the name of your CEO as you see him constantly throughout the year in training videos. Pretty decent discount.

Cons

Once you achieve a certain level in leadership the opportunities to advance are extremely slim. Promotions are based on how chummy you are with management, not based on track record and proven performance. I was constantly being told that I could expect a promotion after a "successful holiday season" for 4 consecutive years. As a supervisor you are expected to do the work of store management while receiving very little recognition for a job well done. Getting time off (even with several weeks advance notice) often takes an act of congress and puts you directly in the path of an inquisition that cannot be avoided. Expect phone calls when out of the store to handle issues that store management should be able to handle; screening phone calls is not an option as you will be swiftly reprimanded upon returning to work. The work done is never good enough. Instead of being proactive about the economic downturn, Best Buy has reacted by looking for a quick fix which has resulted in shifting focus on a seemingly daily basis and giving off a "flavor of the week" mentality based around whatever hot-button metric territory staff is pushing that day.

Explore other reviews about Best Buy

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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