Good but low career opportunites outside of sales. - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was good. They worked with you a lot of the time and not against you. My management at my store would typically back me up on what I was saying to customers when it was related to policy, rather than caving to customers and giving them what they wanted, even if it was out of policy.

Cons

low progression outside of sales. Lots of restructuring in the past few years. non-competitive pay while CEO lays people off and gets massive bonuses

Explore other reviews about Best Buy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job, Good people. Very flexible with schedule.

Cons

There's not much to complain about

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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