Micro Managment Capital - ARA (Advanced Repair Agent) Best Buy Employee Review

2.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay builds expirence pto if full time

Cons

managment is by far the worst thing about this job, they will micro manage every task you do and try and tell you how to do your job when they do not have an idea on how to fix a computer or software issue. the whole job is about sales and you are expected to still sell 'total techs' as an ara which is a job that is suppoed to stay in the back and FIX COMPUTERS. and then they get mad when you put the turn time to 3 days because your backed up from them making you work front counter and you had 2 iphone repairds that day.

Explore other reviews about Best Buy

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leadership, great hours, works well with you and your schedule, management that will stand up for you.

Cons

Cooperate can be too involved

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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