It can be rewarding, and sometimes even fun, but constantly working at or below minimum staffing levels is frustrating. - Department Supervisor Best Buy Employee Review

3.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits package (vision, medical, dental - reasonably priced), good insurance, stock options, tuition reinbursement. Teaches multitastking like no job I've had before, very fast paced. Every day is something new, and it's a great feeling when a customer compliments you or your staff and comes back for future visits.

Cons

Not enough manpower to cover departments and provide maximum customer satisfaction while accomplishing the many daily merchandising, planning, training, and sales goals set before you. The senior management often assigns ridiculous projects and panics before district visits, which shuts down your ability to focus on sales, team development, and customer satisfaction. Merchandising and store appearance becomes the largest part of the job, meanwhile you have 5-10 customers all jockeying for the attention of 1-2 sales representatives in a department. People are often promoted from within based more on their friendship with managers, rather than qualifications, despite HR attempts to keep the process legitmate. The company often cuts positions and restructures nationwide, making job security somewhat questionable.

Explore other reviews about Best Buy

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at.

Cons

none that i can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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