Merch Specialist - Merchandising Specialist Best Buy Employee Review

2.0
Jun 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Discount, opportunity to learn about different types of technology, opportunity to see new technology before the general public, employee accommodations

Cons

Incompetent management, promotions often based on interpersonal relationships rather than merit, management will pawn responsibilities on employees without properly training them, employees are forced to do work that is meant for leadership team members without being promoted and given a raise

Explore other reviews about Best Buy

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All