Best Buy pros and cons - Customer Assistant Best Buy Employee Review

3.0
Dec 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are good. Career opps are not too bad.

Cons

The managment alot of times is very pushing and says we are not on commision yet as a customer assistant gives us a goal to hit and then we get in trouble if we dont hit it but no one says a word it we do. Supervisors are very pushy and not fair with pay at all. Managment talks about other employees on personal levels.

Explore other reviews about Best Buy

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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