Awesome job if it weren't for management - Geek Squad, Agent (CIA) Best Buy Employee Review

1.0
Dec 31, 2008
Recommend
CEO approval
Business Outlook

Pros

I work on the geek squad, and the starting pay is pretty good, quite a bit above minimum wage. That is, however, the only plus to this position.

Cons

Best buy is a corporate monster, it does not care about electronics, and it definitely doesn't care about computers. If you're some one who's passionate about computer repair, this is probably not the place for you. They take the excitement out of repair and make it a mindless task a ten-year-old could do. Everything is automated, and if it takes more brain power than an assembly line robot would need, we're told to ship it out, or restore it. This all leads to your supervisor most likely being some one with a high school degree, who doesn't know any more about computers than your grandma.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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