Best Buy can be a great place to work if you're looking for a career in Retail Leadership. - Geek Squad CIA Best Buy Employee Review

3.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

If you play into the politics of Best Buy you can do well and move up fast.

Cons

The leadership at my particular store is far too concerned with numbers and violates SOP (To be fair, they're told to do so by district leadership) in order to get numbers better. I worked in the Geek Squad and rather than being able to actually be a technician you were pulled to the sales floor to sell product when there literally was a line of customers waiting for computer help.

Explore other reviews about Best Buy

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

They have really good pto

Cons

Must be good at sales

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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