Worked Customer Service while In school. Good all around experience. - Customer Service Associate Best Buy Employee Review

4.0
Jul 22, 2017
Recommend
CEO approval
Business Outlook

Pros

My favorite thing about working there was my coworkers. There was such a variety. Some were nerdy, hilarious, jocks, dumb, or smart. I had a really good time working there, and learned a lot about the newest available tech.

Cons

Sometimes management really doesn't listen to your schedule preference. They try most of the time, but I needed a more flexible schedule since I was a student.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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