Potential for a great career, just needs some tweaking. - Geek Squad CIA Best Buy Employee Review

4.0
Feb 17, 2009
Recommend
CEO approval
Business Outlook

Pros

If you love consumer electronics / technology and love to share your knowledge and experience with others, Best Buy is a great opportunity.

Cons

When hiring they focused on sales rather than candidates technical skills... especially in the Geek Squad. The store management is all over the board and communication usually leaves something to be desired. I regularly find the departments understaffed... This particular store is new and it's been difficult considering the economic times we are in. We are in an affluent area (small suburbs) so it's not the volume of sales, it's how much each sale is and I don't think the management has figured out how to organize and train the team to work properly in this situation.

Explore other reviews about Best Buy

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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