Have as much fun as you can and enjoy the company discount but leave it at that. - Customer Assistant (CA) Best Buy Employee Review

4.0
Apr 4, 2009
Recommend
CEO approval
Business Outlook

Pros

I have worked for BBY for almost six years while in college and graduate school. From the beginning I always felt like I had a ton of friends at work. As a part-time employee I felt like every day was fun and I truly enjoyed coming to work. Whenever I needed time off I just simply put in a request and it was granted - with the exception of the holiday months. The pay scale is hourly with no commissions on sales. This makes for modest to little pay but I think that it made it more enjoyable to come to work and not worry about competing with other employees or sale stealing. The employee discount is nice too!

Cons

The mentality of the company is very heavy on paperwork and worthless business plans. As I continued to work my way up the retail ladder I found that I had to spend more time filling out forms and coaching employees with machine-like scripted sales presentations. I felt that over time there was mass-favoritism in the eyes of management. If you pushed back on any of the store initiatives you were signing your own death sentence. Working up through the ranks was more of a product of how much butt you kissed than your own hard work. I enjoyed the whole experience but I felt that there were some areas for improvement.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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