Don't waste your time - Geek Squad, Autotech Best Buy Employee Review

1.0
Feb 13, 2013
Recommend
CEO approval
Business Outlook

Pros

The employee discount is ridiculously good for some items; 5% above cost. Rocketfish and Dynex accessories are usually a good 90% off.

Cons

There is terrible communication among management. I would constantly get yelled at for doing something wrong when another manager told me to do it that way, and when I fixed my "mistake" another manager would get mad. I was hired as an autotech and they constantly scheduled me on the sales floor instead of with the autotech there, so I never got any training. Then they came down on me for not getting my e-learnings and MECP certification done. They eventually let me go after the christmas season, even though they said I would be kept on and trained as an autotech. The reason? They didn't like my demeanor with customers. I was more polite and respectful than any employee there. They messed up my time clock multiple times, and I had to talk to 5 managers to get my schedule fixed at one point, then they blamed it on me for not updating my availability. But they never told me I had to. The whole job was a big "how was I supposed to know that if you never told me" scenario. The other employees treated me like a kindergartner would treat the new kid. They would ignore me, insult me, tease me, and make me feel very unwelcome. I felt like they were all a big gang and they all were too cool for me. They also skimped me on a large raise because I was "seasonal" I should have gotten a raise a month into working there since I became bestbuy certified. Overall it was a nightmare. There was such bad communication that when I went in to get my final paycheck, nobody knew I had been let go, or cared, and some people didn't even know I ever worked there. You'd think with every manager having a "walkie" on them, they'd have better communication, but what it really was was a big gang of frat-boys who thought they were better than everyone else, including customers. I don't even shop there because of their cocky attitudes.

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5.0
Jan 14, 2026
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Pros

Sales and persuasion skills and management skills through the roof, gets you in better places for sure.

Cons

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4.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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