Not all stores are created equal, but one may me right for you - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
Aug 10, 2009
Recommend
CEO approval
Business Outlook

Pros

You may have a store blessed with Culture for their Geek Squad precinct and truly know what it's like to have a satisfying work environment. You get to know your peers, and have a "best friend at work". I know I have several. There is opportunity for advancement, but you have to be willing to make the effort and go the extra mile. If you work hard and set goals with your leadership, they can help you. More often than not, people don't care and thus don't get things done.

Cons

Not every store is equal. You may unfortunately be stuck with a store that is rooted in older processes. As they say, it's the GM's box and they decide what happens. While I haven't experienced this personally, I can say that if you work with your immediate leadership to adjust the problem, then you will be okay. Its true, they have to look after numbers as it's how they're measured against. If you can present a proper business case as to why "x" process will result in more $$$, than they have no problem helping you out.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair Discounts Good team environment

Cons

Micromanagement The areas of focus from management change month to month

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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