Decent pay, fun employees, good discount, thats about it... - Geek Squad CIA Best Buy Employee Review

3.0
Sep 2, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is decent compared to similar jobs, the employees are fun and most of us hang out outside of work, the discount is pretty amazing on certain products, the schedule is fairly flexible but you need to let them know way in advance if you need a day off, otherwise good luck switching with someone.

Cons

The managers run things their own way and dont really listen to employees, corporate is constantly changing selling strategies that are mainly a bunch of corny crap that doesnt sell, employees are STRONGLY pressured to sell everything possible to provide the customer with the "end to end solution"... which really means we are shoving things down their throats they dont need with little motivation considering we dont recieve commision. There are VERY FEW managerial positions now that corporate completely changed the employment structure. It is somewhat irritating i have been working here for 23 months and i still have not been offered so much as a full-time position, much less anything better (meaning i get absolutely "0" benefits while still working about 31 hours a week). I would have to say that Best Buy's biggest issue is that corporate is always trying to try new things, always trying to reinvent the wheel, and their policies are nationwide... This becomes a HUGE problem as not every best buy in the US should be run the same for painfully obvious reasons.

Explore other reviews about Best Buy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job, Good people. Very flexible with schedule.

Cons

There's not much to complain about

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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