Challenging, Moderately Rewarding, and a Bit of Secretive Politics - Sales Associate Best Buy Employee Review

4.0
Sep 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Leadership was always pushing us to outperform our previous team's and year's results. I always felt like I had the latest technology information at my fingertips. I'm not sure if this was a company wide occurrence or just related to the passion that our particular team had for technology. I felt like the majority of the leadership team cared about me beyond the four walls of our big box store. They were understanding in unusual personal situations and worked with me to arrange accommodations for time off in those situations. Pay was reasonable and the benefits package was above average.

Cons

I always felt like there was something happening that I didn't know about. Promotions were kept secret until weeks after the official decision was made. Often times, departments would have leadership in place yet have no clue who the leader was or why they were chosen. It also didn't feel like issues discussed with leadership received much respect. Even when these discussions were specifically requested to be private and confidential, it always came about that several other people somehow were aware of the situation.

Explore other reviews about Best Buy

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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