Amazing place to be during the customer centricity transition - Anonymous employee Best Buy Employee Review

4.0
Oct 13, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It really was an exciting place to be. Leadership expected you to take cahnces and continually re-think how the work got done. I miss that more than anything...

Cons

Leaders had a tendency to have to 'get on board'. It seemed like there were times when everyone in the room disagreed with a strategic decision, but no one wanted to stand up and push back.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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