OK but systems/co. infrastructure is atrocious. - Home Theater Supervisor Best Buy Employee Review

3.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Like all of the tech. stuff we sell, store management very understanding when needing time off for medical reasons, discount

Cons

For being a fortune 500 technology retailer you would think that our computer systems and hardware (i.e. - registers, printers computer network) would work. On an average day in my departments we have to power down registers and network stations multiple times which sucks from a customer service perspective. Never worked for any one that pushes so much on the employees as this place.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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