Best Buy fails to train employees well. - Computer Sales Associate Best Buy Employee Review

2.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I didn't find anything beneficial at this job, thus leading me to the conclusion that there was no pros.

Cons

- Staff is naive and pretentious - Management does not express concern for learning, as a result staff aren't trained properly - If you do not sell enough Geek Squad and extra, unnecessary services you will be called in - The only thing they taught me was to read off the placards, I had no idea what I was selling to the customer

Explore other reviews about Best Buy

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice enough most of the time. The discount is nice. They're pretty flexible with schedules

Cons

Management doesn't know what they're doing. The pay is bad. Most of the employees are young and act as such. Unreasonable goals, and management breathes down your neck. They'll constantly promise "leadership training" and "advancement opportunity" but nothing ever happens. The sales tactics are terrible. They say the care about customers but every action says it's all just about the metrics. They're constantly cutting costs.

See reviews by: Helpful|Rating|Date|All