I survived Best Buy - Best Buy Mobile SAS Lead Sales Consultant Best Buy Employee Review

4.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were awesome and made the job fun and rewarding. The bonus was based on how the store did as a whole- I liked that better. It gave everyone a level playing field and the opportunity to motivate the team instead of just individuals. The discount was always nice. I worked in the Galleria in Houston and I got to meet different people everyday from around the world. It was a great experience. Always room for advancement-if you work for it!

Cons

Two words:customer service. It will never be an easy going job, but it makes you stronger. We dealt with our fair share of crap customers (we all know those people exist) but it's manageable. Best Buy now opens on Thanksgiving night, which I completely disagree with. Luckily, I left in Nov. 2012 when that started. Store Managers often came and went.

Explore other reviews about Best Buy

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities available and good pay at higher responsibility positions

Cons

Dealing with the general public

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

See reviews by: Helpful|Rating|Date|All