Good - Phone Operator Best Buy Employee Review

4.0
Jul 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Took for granted. Covid hit the company hard and they lost a lot of good people

Cons

Very entitled, very confused customers. Must learn a new technological language, but kind of fun.

Explore other reviews about Best Buy

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

See reviews by: Helpful|Rating|Date|All