Best Buy...not so much - Director Best Buy Employee Review

2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are in favor and have a senior leader backing you, BBY is very proactive at development. The leaders (Brad Anderson and Brian Dunn), I believe, are very ethical and committed to their employees. There are many smart people and a commitment to creativity.

Cons

Best Buy is split into four groups: Retail, Corporate, Consultants and Subsidiaries. The retail group is dominated by excessively competitive types who regularly violate their own ethical code to achieve career objectives. There is a great deal of hubris in this area and it will eventually lead BBY to ruin if left unchecked. The Corporate group are smart and capable, but for the most part also obsessed with whether they will be around in a month and their next career move. Senior leadership inked a deal with Accenture that gave too much control of key operational areas to a single entity, leading to a predictable level of conflict between expectations and deliverables. The integration of BBY's subsidiaries have been a failure, largely due to the lack of an effective merger and acquisition strategy, and the unchecked interference by one or all of the other groups above.

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5.0
May 6, 2026
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CEO approval
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Pros

Benefits , pay , experience

Cons

none that i can think of

4.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, easy job in AC, employee discount. Internal postings were available that I could apply to higher corporate roles for if id wanted to advance with them. The micromarket manager, Brandon, is good at what he does and so is the store EM or whatever they've reorg'd store manager to be called. The mgmt in general is eager to help and support you in getting better numbers if you are open and talk with them.

Cons

Very few. Maybe pressure occasionally to get card apps or boost your numbers but if you perform well enough this is really not an issue. The products honestly sell themselves if you know them even somewhat well and can get good at conversing naturally with your customers and identifying what they need. If you have secondhand guilt over credit cards or cant comfortably talk about them you may struggle. There is a template they follow on how to sell. It works tbh. Some people believe that it feels fake, I disagree. Personally I think theres a line you can walk to still be authentic/yourself while integrating their approach.

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