Good place to work for a retail career. - Customer Experience Manager Best Buy Employee Review

3.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

good structure. solid organization that seems to be someplace that will be around for awhile. employee morale is good in areas of the store as it depends on what manager you report to. it seems that customer service and merchandising associates are constantly changing with limited opportunities for growth. enough managers to be able to go on vacation without stressing.

Cons

too big, no ability to know everyone. career opportunities seem limited unless you are friends with those above you as it seems that promotions are already decided prior to interview process. communication is limited as to what plans are for future and personal career growth opportunities.

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5.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good service in everything possible

Cons

None but improve what you can

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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