No Longer Worth it, steer clear. - Consultant, Premium Sales Best Buy Employee Review

2.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was decent when they paid commission (although low) on pretty much all products that we sold, now that no longer applies. My store had a great team, felt like my extended family.

Cons

Company has been rudderless, changing pay structures for the worse and treating its employees like a dispensable old rag, no matter how much of an expert you are or how awesome your numbers are. Cutting hours to a minimum, small staff per shift thus making it way more stressful. Empty lies and promises, their culture is a bunch of bull since they don't do what they say when it comes to treating their most valuable workers like "rockstars". Corporate has gone from a human side to only numbers side, even then you are never good enough. Long term view is horrible, seems like they are cutting staff to a bare minimum and hiring part time kids only (low pay, low hours and no benefits). Company layoffs has been a constant occurrence, done in the most unprofessional way. CFO turned CEO has lost sight of what makes Bestbuy great, its people. The morale has been lower and lower, makes places like BrandsmartUSA look better, that gives you an idea how bad it has become! Support for employees to deal w/ customer issues is non existent. Managers and supervisors only spew what they are fed by Corporate, the inconsistency is stressful and confusing to the staff, it changes too often and are rolled out to hastily. Bestbuy outlook is bleak, they may survive but it will be a workplace for teens only and not for career experts in their field.

Explore other reviews about Best Buy

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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