Sales with no commission, have to self-learn everything. - Computing Solutions Advisor Best Buy Employee Review

1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

The employees are nice. You get to learn about technology

Cons

> Sales with no commission and no incentives, but they ask you to sell their membership and protection every month. > They ask you to flex into other department with no prior learnings, so when a customer asks you a technical question, you are supposed to use your phone, which is insane. > The store is a mess and it seems like everyone is not trained to do what the team leaders wants you to do, as even I have tasks that I didn't know and my team leaders expected me to know them. > There are no delegations of tasks at all from team leaders and managers.

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2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice enough most of the time. The discount is nice. They're pretty flexible with schedules

Cons

Management doesn't know what they're doing. The pay is bad. Most of the employees are young and act as such. Unreasonable goals, and management breathes down your neck. They'll constantly promise "leadership training" and "advancement opportunity" but nothing ever happens. The sales tactics are terrible. They say the care about customers but every action says it's all just about the metrics. They're constantly cutting costs.

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