Good for Starting in Sales - Mobile Sales Consultant Best Buy Employee Review

3.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Best Buy required no previous sales experience and there was no pressure to get sales by commission. Over the course of 2.5 years I became an expert on everything there is to know in the store, and I became a great salesman.

Cons

Over time, the store became less about customer experience and more about metrics. This lead to worse customer experiences, such as offering a credit card application to customers when it didn't fit the solutions they came in seeking. I have a theory that this has to do with the CEO change after Hubert Joly.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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