Overall good place to work - just lack of resources and technology to do many things - Sales & Marketing Best Western Employee Review

4.0
Jun 27, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great people -Decent pay -Good benefits -Company values -Leadership team

Cons

-Rigid IT processes make it difficult to get things done quickly and have first mover advantage -Very political -Too many meetings -Expectation is to be on call 24/7 -Limited career growth opportunities -Constant change in direction -Very short, sometimes unreasonable deadlines -Business model - independently owned and operated hotels, makes it difficult to have a consistent experience for the guest

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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