Front Desk - Front Desk Best Western Employee Review

2.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Meeting new people, occasional tips, corporate rewards program. My coworkers are fairly awesome.

Cons

2nd shift has zero support staff in the hotel itself. Run entirely on your own. So not only doing your job, but picking up the slack of other shifts, housekeeping, maintenance and security. Being on call despite schedules being set a month in advance and expected to plan your life around it but drop everything for almost minimum wage and no benefits. Constantly short staffed because of the high turnover rate. Every hotel is independently owned and run, so it's not the same for each one. Some may be good. Mine isn't.

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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