Disappointing work environment - Front Desk Manager Best Western Employee Review

Friends & Family Discount could be better, no breaks even though working 8 hours (and must stand for 8 hours), no O/T pay unless it's more then 10 minutes, expect you to come into work 10 minutes before your shift and not be paid for it, understaffed (you have to work alone at night without any security), meetings are mandatory yet unpaid. Good employees carry the weight of all of the slackers. No reprimand for employees who are consistently late about every shift 10-15 minutes. Co-workers with poor work ethics, and completely unqualified for their positions. Housekeepers are understaffed, underpaid and are criticized when they rack up too much O/T. Management calls me on personal phone when off duty to vent about personal and/or hotel problems and when told I wanted to be paid for that time, management responded by saying it was apart of my job however, I explained that what's apart of my job is when I'm on duty at the hotel. Basically poor management and ownership.