One of my best jobs. - Front Desk Associate Best Western Employee Review

4.0
Aug 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Good management, free breakfast in the mornings after the guests were done with it, good pay, especially for overtime, we were allowed to read a book or use phones or personal laptops, etc, if there were no guests and it was really slow.

Cons

Breaks had to be taken in the front lobby and if a guest needed help you had to help them, so if you were the only person working front desk often you wouldn't be able to take the full half hour without being interrupted (you also had to answer the phones too). Also there were some really shitty guests to deal with.

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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