Exciting when busy, dull and drab when slow - Front Desk Agent Best Western Employee Review

4.0
Oct 27, 2013
Recommend
CEO approval
Business Outlook

Pros

I like to keep busy personaly, but getting paid to sit around on the off hours is kind of nice Helping people is something I look for in all my jobs 50% the restaurant next door is always a good bonus! Best Western Reward sign up points

Cons

Independently owned franchises mean rules, standards and benefits differ from one location to the next Limited hours during off season with no chance of overtime Little room for advancement Schedule is not flexible

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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