3.0
May 6, 2020
Current employee, more than 5 years
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Things were going pretty good before the pandemic.
Cons
When you layoff 80% of your staff, how do you expect the same amount of work to be done!! Management on our cases about high call queues and handling time but there is literally just a handful of us left. God forbid any management do anything to help!! Playing games and watching movies while they tell us to bust our butts. Yeah, that's really happening..... On top of all that, why would you roll out a new system, that barely works, with minimal training, while we are all working from home! Come on!