Large company headquartered in Phoenix - Anonymous employee Best Western Employee Review

3.0
Aug 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Brand is evolving with big changes ahead, 70th anniversary in 2016. Company is competitive. Salaries are competitive for new hires. Employee benefits include hotel discounts. Working with hotel owners, general managers can be rewarding. Global company with exposure to international side of hospitality.

Cons

Very low employee recognition, comes up as top organizational issue every year on employee survey, for the 10 years. Company has low employee engagement as a result. Limited to none internal promotions, lateral moves are available, which means no title change or salary increase. Insurance is expensive. Company is a non-profit organization. Annual salary increase or bonus (if eligible) are minimal even if you, your department or the company did an outstanding job, hitting targets and stretches on scorecards. Company has been downsizing past few years, be prepared to do more with less. Last minute project changes are comment.

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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