Zero training yet high expectations and no room for error; not supported or cared about or appreciated - Night Auditor Best Western Employee Review

2.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

There were times they were nice to me, but only at face value. They were just happy I was there so they could sleep at night. Lots of downtime to read or watch tv etc. I met some very nice people who stayed there, The job itself was easy (owners made it more difficult than it had to be) I give 2 stars ONLY because of the guests and because I did like the job itself without all the toxicity that was enmeshed in it.

Cons

Staying up all night itself is a big adjustment I was willing to take, but not when I had to deal with other things on top of that. Overly critical over the most minuscule things. Almost zero training. I was expected to figure things out on my own, I was taught wrong ways to do things then gaslit until I finally provided proof that they taught me wrong. Treated like an idiot if I asked questions or made mistakes even my first week there. They didn’t care to train me yet treated me like I was stupid for not knowing everything right away. Zero encouragement or support. They didn’t care about me at all they just wanted me there so they could sleep. A husband and wife ran it and lived on the property and there were only 3 other workers and it was a nice sized hotel. So basically they didn’t want to extend much help or support. They wanted the burden of my job to be on me to figure stuff out, They said they’d train me if I went in on my day off , but they couldn’t stay one night with me showing me things on the system properly? That’s all it would’ve taken and it would’ve avoided a lot of issues i experienced. They also didn’t care about their guests. I witnessed them talking bad about their guests behind their backs. Maybe they’re burned out and strictly just there for the money and that’s all.

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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