lots of potential but too much ego at top - Anonymous BetterUp Employee Review

2.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

our coaches make us great at what we do and providing accessibility to coaching through a mobile app is really cool and has a lot of positive outcomes for organizations and their employees. the mission of improving professionals lives through coaching is why most of us choose to work here. smart and dedicated coworkers who believe the same is a bonus and there is lots of potential

Cons

the downside is there seems to be no clear strategy, morale is low, and the layoffs hurt us. decisions appear ego-driven and transparency depends on whether your in managements circle of friends/family that get shuffled around to different roles, at the cost of others. managers gaslight and undermine employees because they are in over their heads. things have been going downhill since the beginning of this year but there still is potential to be so much better. new management and fresh ideas needed

avatar
BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously. We would be happy to engage in dialogue with you to improve our workplace and we hope to hear from you soon. You can reach the People Team at hr@betterup.co. - BetterUp People Team

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

See reviews by: Helpful|Rating|Date|All