Talks the talk, does NOT walk the walk... - Operations BetterUp Employee Review

3.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

- LOTS of work to be done! - Opportunities to learn from all teams - Good Benefits

Cons

- Terrible Work-Life Balance - Leadership suffers from a general Lack of Empathy, making it hard to ask for help when you need it - You are encouraged to support the mission, and push forward, despite the toll it may have on your mental health - FTO policy actually keeps EEs from taking time off... most people are overworked burnt out - Even though all public messaging is focused on wellbeing, BetterUp does not do a good job of driving this home for its employees. - Management is not well trained to manage people, which makes the employee experience very inconsistent - No time for career development in overutilized, under-resourced teams

Explore other reviews about BetterUp

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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