Don't practice what they preach - Account Executive BetterUp Employee Review

2.0
Jun 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The mission was solid, and the behavioral science team was amazing. The company attracted some great people because of its mission.

Cons

the entire sales organization was a hot disaster. zero leadership and the few sales managers they had were a joke. no experience middle-aged, sis-gender white men who harassed both men and women which I experience first hand almost daily. they required even their most senior AE's to make a certain number of phone calls and emails each day and record their video calls so they could be told everything they do wrong. It was a toxic, uninspired, and painful experience overall. HR was non-existent. They laid off over 60 people in April of 2020 "due to covid" but countless people were pregnant women and many others were amazing longstanding good employees. The CEO was an egomaniac and could make anyone's skin crawl.

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BetterUp Response
4y
Thank you for taking time to share your thoughts. We take feedback on our teammates’ experiences very seriously, and the experience you outlined here is certainly not the culture we’re aiming to cultivate. Your feedback regarding the Sales Team is certainly concerning to us, especially in light of our commitment to diversity, equity, inclusion and belonging – which is something we’ve prioritized and are operationalizing at all levels and teams across the company. We’ll certainly do our due diligence to look out for these call-outs you mentioned in your review. If you’re willing to share more details with us, our HR team would welcome the opportunity to learn more about where we can improve. You can submit your feedback to hr@betterup.co. Thank you again for being so candid in your feedback, and we hope to hear from you soon. - BetterUp People Team

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5.0
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Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

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5.0
Jun 10, 2026
Recommend
CEO approval
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Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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