Not what it could or should be. - Senior Account Executive BetterUp Employee Review

3.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

The mission is something that sounds so fulfilling. The people are helpful, brilliant and collaborative. The product is as solid as it could be for an ever evolving startup.

Cons

Onboarding does little to nothing in terms of preparing you for this role. It emphasizes the science of the solution, which is a tiny portion of winning a sale. The metrics and quota are daunting, and the metrics shift depending upon quarter and make or miss. Often without a word from leadership. Very complex sale and due to pending IPO, pressure to close deals before it makes sense is beginning to loom large. Pretty sure there is tracking software and leadership 'spying' on activities and computer time logged. Unfortunately, the loudly stated values are meaningless in the face of cold, hard capitalism. Not walking the walk by any means. Too bad.

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BetterUp Response
3y
We appreciate you taking the time to provide your candid feedback. Please know that we take feedback seriously and are always looking for ways to improve on our processes. We recently launched our onboarding process and we’re excited about our unique Call to Adventure program. It is our sincere hope that it prepares every new team member for their broader BetterUp experience. We’re proud to share that we have received excellent feedback since it launched earlier this year. As our company continues to scale, we recognize the growing pains, and we are actively making it a priority to address them. We have always welcomed feedback through our company-wide Culture Canvass or anonymously through AllVoices to help us identify gaps and ways we can improve on our culture. To your concerns around privacy, we can assure you that our company adheres to strict confidentiality and protects the privacy of both our customers and employees alike. We’d welcome the opportunity to discuss your concerns and better understand your perspective, so we can make improvements. Please, if you're comfortable, connect with your HRBP directly. Or if you’d prefer, please use our anonymous employee feedback platform. We strive to live by our values and high impact behaviors, but we can only make improvements with the candor and partnership of our people. -BetterUp HR Team

Explore other reviews about BetterUp

5.0
Jun 17, 2026
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CEO approval
Business Outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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