Could be great - Sales BetterUp Employee Review

3.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked directly with some of the most wonderful people I've ever met, and still call many of them good friends. My direct manager was amazing and everything I personally needed from a boss - lots of transparency and felt like I could truly be myself. The company overall does provide some pretty great perks (Inner Work Day, so many Holidays, free healthcare, 1k/year for learning and development, monthly wellness stipend, nice office etc.), and the CEO strongly encouraged everyone to take lots of time off.

Cons

I cannot speak to the rest of the organization, but from the perspective of the sales org, BetterUp has become just another startup racing to IPO. The mission is undoubtedly inspiring, but by the time I left it was clear we were not practicing what we preach. Speaking so much about employee retention but watching the company blatantly not take it's own advice and seeing top talent leave in droves made it feel like we were clearly not the priority anymore. Turnover is insane lately and many others are feeling the same way. Lack of transparency throughout the different parts of the sales org, and big changes being made that directly affect your financial wellbeing were communicated very ineffectively. Sales quotas can be hard to hit especially as an AE. If you join as a SDR, I would make sure you have a clear path to the next step after that (especially if you want to be an AE because there is currently zero path and you will be a SDR forever until that changes). *It should be noted that most of the reviews on Glassdoor are from employees who have just started as the company asks you to leave a review right after you start when you don't have a fully formed view of the org yet. Overall, it's a classic startup that has the potential to be a great place to work post-IPO. Right now, everything is focused on that and there are also lots of friends of the CEO in leadership positions that frankly are not qualified. BetterUp will likely be a great place to work if they achieve becoming a public company and address some of these issues.

Explore other reviews about BetterUp

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

3
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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