Toxic and depressing culture and a tough sell to boot - Account Executive BetterUp Employee Review

1.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Exposure to interesting behavioral science theories

Cons

- High attrition, especially in sales. - Performance plans for everyone, even top performers. Those came after the CEO and CRO fired 10 reps and 2 sales managers without enough transparency as to what they needed to improve. - I also heard from multiple sources that there’s a text thread with the CEO, CRO, and a few other sales leaders where they make fun of reps’ LinkedIn posts behind their backs. How’s that for culture? - Just find somewhere else to work. If the concept of BetterUp sounds too good to be true, that’s because it is.

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BetterUp Response
3y
Thank you for taking the time to share your thoughts. We take all feedback very seriously. At BetterUp, our ultimate goal is to create an environment where everyone on the team has the support and direction to thrive on a personal and professional level. Your feedback regarding exclusionary acts from leadership is concerning to us, as it goes against our commitment to inclusion and belonging, and the expectations we have for all of our people leaders. We encourage all employees to speak to an HR Team member if they witness any exclusionary actions– AllVoices is an additional anonymous feedback platform that our employees can use if they don’t feel comfortable reaching out directly to the HR team. It is true we have an expectation for our leaders to have formal quarterly feedback touch-points, which include self-reflection and development goals, for all team members, including high-performers. Our last employee feedback survey showed that the sales organization wanted more transparency on team performance, which we've quickly mobilized around by highlighting monthly KPI's and opportunities for collaboration. I realize you have noted that you are no longer an employee with us, but if you are willing to share more details with us, our HR team would be grateful for the opportunity to learn more about where we can improve. Thank you again for your candid feedback, and we hope to hear from you soon. - The BetterUp People Team

Explore other reviews about BetterUp

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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